Terms & Conditions

Standard Terms & Conditions
If you would like to view terms and conditions associated with The Lapa Company UK Ltd please see the below two documents relating to installation and non-installation products.

Terms & Conditions - Installation

Terms & Conditions - Non-installation

Payment Terms
Kits & Accessories, including Shelter Kits, Classic, Spa or Tiki Kits, Thatch Tiles, Accessories

All of the above items are payable in full upon order placement.

Gazebo & Garden Building Installations, including Classic, Spa, Tiki, Premium, Prestige and Lapa
The above products are payable in two payments. 50% upon placement of order and 50% upon the completion of the installation.


For Terms & Conditions related to Promotional Offers please see below:

10% Off Thatch Tiles - Extended! The offer applies to orders received since 29th April 2017 and provides customers with 10% off the normal price of all of our individual Cape Reed Thatch Tiles (normal prices are shown on page and on our thatch tile brochure). Prices shown online include VAT. Please note offer does not apply to Combination/Semi-Synthetic Thatch Tiles, Endureed Tiles or Cape Reed Thatch Tile Packages.

10% Off Garden Buildings - Ended. Offer applied to orders received quoting 'Summer Saving' from 4th May - 31st May 2017. The offer provided customers with 10% off the normal price of our standard Garden Buildings range - Premium, Prestige, Spa, Tiki, Classic. The offer applied to both installation and kit orders, and also applied to package orders, where a further 10% discount was applied to the advertised package price. Prices shown online include VAT. 

Free Timber Floor with Classic Gazebo purchases - Available until 28th March 2018 via an exclusive offer to newsletter subscribers to our website. A timber floor suitable to the size of the gazebo, will be provided free of charge alongside any classic gazebo order placed quoting the offer detailed in the eshot. The Gazebo deposit must be received by 28th March for this offer to be valid. The timber floor will be constructed in our standard format, from our standard flooring materials, and no alterations or amendment can be made this.

About Us

The Lapa Company are suppliers of premium outdoor living products.

We supply traditionally thatched Lapas and a range of Thatch Tile and Cedar Shingle Roof Tile gazebos. We also offer a wide variety of timber via our Total Poles brand, and supply premium outdoor kitchen brands Fire Magic and BeefEater.

Our Ethos

We feel it is our responsibility to ensure we produce and distribute a responsibly sourced product and this is a priority when sourcing suppliers. Not all of our products are FSC certified, therefore please specify on your order if FSC material is required.

BALI affiliate member

BALI Affiliate Member

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Head Office

01732 884030

The Lapa Company UK Ltd
Unit 15, Orchard Place Business Centre,
Seven Mile Lane,
Borough Green,
TN15 8QU

© The Lapa Company (UK) Ltd 2018

Company Number: 04949894
Registered Office Address:
Fifth Floor Intergen House, 65-67 Western Road, Hove, East Sussex, BN3 2JQ

Your Perfect Gazebo